Privacy Policy

Information We Collect

We collect minimal information from users, and only collect personal data when explicitly provided by the user. Specifically, we collect non-sensitive user preferences, such as opting out of direct messages (DMs) from the bot, as well as messages submitted through the "Report Issue" feature.

Please be cautious when submitting any sensitive information through this feature, as it is not designed to handle such data. An additional confirmation step is provided before submission to help ensure users are aware of the data they are sharing.

If you are a server administrator, we may also collect server preferences, such as the preferred language settings. Beyond this, no other data is collected from users unless explicitly provided.

Why We Collect Your Information

The primary purpose of collecting user preferences and submitted issues is to enhance the functionality of the bot. For instance, user preferences, such as opting out of DMs, are necessary to ensure the bot respects these choices during interactions.

Submitted issues are essential for our support team to identify and resolve any problems users encounter while using the bot.

How Your Information Is Collected

We collect information only when you provide it to us, either through the bot’s features such as slash commands or buttons. The bot does not automatically collect messages or any other data beyond what you explicitly submit.

Data Sharing

We do not share any user data with third parties. The data collected, including user preferences and reported messages, is solely used for the operation and improvement of the bot's functionality. Access to this data is restricted to the bot’s developers and administrators, where necessary.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. If you are covered under the General Data Protection Regulation (GDPR), you have the right to request access to the data we hold about you, request corrections or deletions, or request limitations on how we use your data.

To exercise these rights, you can contact us at hitboxstudios2024@gmail.com. In cases where you request deletion of your data, please provide relevant identifiers such as your User ID, Message ID, and Server ID to help us fulfill your request efficiently.

Data Retention

We retain user preferences and submitted messages for as long as necessary to fulfill the purpose for which the data was collected, or as required by law. You can request the deletion of your data at any time, and we will comply with such requests as outlined in your rights.

Security

We take the security of your information seriously. All data transmission is encrypted using Secure Sockets Layer (SSL) technology, and user preferences are stored in a secure database. Access to this data is limited to authorized personnel only. Additionally, the bot's code is open-source, allowing the community to review and ensure that we maintain transparency in handling data.

International Data Transfers

If you are located outside of the United States, please be aware that your data may be transferred to and processed in the United States, where our servers are located. We are committed to ensuring that any international transfers of data are carried out in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or new features of the bot. Any updates will be communicated through our Discord server or via other appropriate channels. Please review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hitboxstudios2024@gmail.com.